Services
Since 2006, Adelina BPO has offered the best contact center solutions. Our mission as a firm is to make 24/7 customer service a reality for businesses of all sizes. We are always improving our methodology and technology to ensure that we’re providing the finest, most quickly scalable, and the most cost-effective contact centre services available!
Our goal is to provide our customers the greatest possible experience. We recognize the importance of providing excellent service to our customers and treating them to make each of them feel that they are the most important for us.
The #1 Call Center In The Industry
Adelina Call Center is the largest contact center in Ukraine, one of the major players in Ukraine, Belarus, Russia with headquarters in Kiev, Krakow, Moscow, Minsk, Almaty, and Istanbul. The total number of company staff is around 4000 employees. We serve over 150 projects for clients from 17 countries.
24/7/365
It may seem obvious, but 24-hour availability is vital to a hotline’s effectiveness and the trust it inspires among workers and authorities.
Objectivity
One of the main advantages of a outsourced hotline is that it is “decoupled” from the firm. Your workers could see it as more impartial and safe and you can be confident that agents are free of any corporate or personal ethical violations.
We strengthen that objectivity even more by providing our consumers with two levels of safety against questions about honesty or difficulties.
24/7/365
It may seem obvious, but 24-hour availability is vital to a hotline’s effectiveness and the trust it inspires among workers and authorities.
Objectivity
One of the main advantages of a outsourced hotline is that it is “decoupled” from the firm. Your workers could see it as more impartial and safe and you can be confident that agents are free of any corporate or personal ethical violations.
We strengthen that objectivity even more by providing our consumers with two levels of safety against questions about honesty or difficulties.
